Shipping policy

Shipping Policy

Thank you for visiting and shopping at Ti-GO Bikes.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.

To return your product, you should confirm our current returns address via email.

For a change of mind or exchange of item, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

When you are shipping an item to us you should consider using a trackable shipping service, or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For International Shipping the buyer is responsible for covering any import taxes that may incur from the destination countries border.